Internal operations systems
For companies that run orders, field reps and inventory across WhatsApp and Excel.
01
Does this sound familiar?
- “You find out a rep visited a customer from a photo in a WhatsApp group.”
- “The stock count in the file doesn't match the warehouse.”
- “An expense request waits until the manager answers a message.”
- “The month-end report takes days of copying and pasting.”
- “Nobody knows who changed what, or when.”
02
What the system usually includes
- Orders and work ordersEvery request has a status, an owner and a deadline.
- Scheduling and dispatchWho goes where today, by drag and drop.
- Inventory and custodyWhat went out, what came in, and what each employee holds.
- ApprovalsExpense and purchase requests go to the right approvers, in order.
- InvoicesVAT invoices generated from the order itself.
- Reports and dashboardsThe numbers you want to see every morning.
- Roles and audit logEach role sees what it needs, and every change is logged with a name.
03
How it connects to what you have
In week one I check the APIs of the platforms you use, and give you a written report on what can be connected, what can't, and what to do instead.
- Accounting and e-invoicing
- Online stores
- Payment gateways
- Fleet systems
- WhatsApp Business platforms
04
A related demo
Work orders for a maintenance company
From a WhatsApp message to a work order with a deadline, an assigned technician and a report the customer signs.
Try it yourselfPurchase requests and approvals
One request goes to the manager, then finance, with vendor quotes compared, and ends as a purchase order.
Try it yourself05
From my work in this area
06
What you own, and after launch
The repository, servers, domain and store accounts are in your company's name from day one, with documents that explain how everything runs. After launch, a support period set in the offer covers any bug, then maintenance is optional.
07
Questions about this service
Can we start with one department?
Yes, and I usually recommend it. The offer is priced item by item, so you start with what hurts most and add the rest later.
What about our existing Excel data?
Moving it into the system is part of the items, and I check the results with you before sign-off.
Does it work on a phone?
Yes. Dashboards work on phones, and the field team gets its own app or an installable web app.
Tell me about one process
If a process in your company still runs on spreadsheets and group chats, tell me about it. I'll tell you honestly whether a custom system is worth it.
Start a project